Privacy policy

Black Kelpie Coffee Co
Last updated: 20/12/2025
Black Kelpie Coffee Co respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.
1. Information We Collect
When you use our site, we may collect the following information:
Personal details such as your name, email address, billing and delivery address
Order information including products purchased and payment status
Contact information if you sign up to our mailing list or contact us directly
Technical data such as IP address, browser type, and device information (via cookies)
We only collect information that is necessary to provide our services.
2. How We Use Your Information
We use your information to:
Process and fulfil orders
Communicate with you about your purchase or enquiries
Send marketing emails (only if you have opted in)
Improve our website and customer experience
Comply with legal and regulatory obligations
We do not sell or rent your personal data to third parties.
3. Email Marketing
If you join our mailing list, we may send you updates about products, launches, and offers.
You can unsubscribe at any time by clicking the link in our emails or by contacting us at:
black-kelpie@outlook.com
4. Sharing Your Information
We may share your data with trusted third parties only where necessary, including:
Payment processors
Fulfilment and shipping partners
Website and ecommerce platforms (such as Shopify)
These partners are required to handle your data securely and in line with data protection laws.
5. Cookies
Our website uses cookies to improve functionality and analyse site usage. You can manage or disable cookies through your browser settings.
6. Data Security
We take reasonable steps to protect your personal information from loss, misuse, unauthorised access, or disclosure. However, no method of transmission over the internet is completely secure.
7. Your Rights (UK & GDPR)
Under UK data protection law, you have the right to:
Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Object to or restrict processing
Withdraw consent at any time
To exercise these rights, contact us at black-kelpie@outlook.com.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Email: black-kelpie@outlook.com
Business: Black Kelpie Coffee Co
Location: Aberdeenshire, Scotland